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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tomer Ketter

January 23, 2026

5  out of  5
rating by Tomer Ketter
"I've been a happy customer since 2018 and always expertly taken care of by Pam Larson, who always responds quickly, professionally and in the most friendly manner with all the information and options at the lowest cost. Honestly if there were more stars to give she deserves all of them!"
We responded:
"Tomer, We greatly appreciate your wonderful 5-star review. We're thrilled to hear that Pam Larson has consistently provided you with exceptional service since 2018. Your kind words about her professionalism, responsiveness, and friendly approach mean a lot to us. We'll be sure to share your praise with Pam—she truly deserves it! We look forward to continuing to serve you with the same dedication."
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jason voorhees

January 21, 2026

5  out of  5
rating by jason voorhees
"Sue and Chris were very friendly and easy to work with on switching my auto and home insurance over with them. They made the process very easy and also saved me a lot of money. 😁"
We responded:
"Jason, Thank you so much for your kind words! We're thrilled to hear that Sue and Chris made the switch for your auto and home insurance easy and helped you save money. We truly appreciate your trust and look forward to continuing to serve you!"
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John Finegan

January 21, 2026

5  out of  5
rating by John Finegan
"5 stars"
We responded:
"John, we greatly appreciate your 5-star review! TY!"
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Marianne Fini

January 17, 2026

5  out of  5
rating by Marianne Fini
"My daughter was recently in a serious car accident. After dealing with the immediate concerns, I then called my agent at State Farm regarding some questions I had. As always Sue and the team provided exceptional customer service. It is good to know that even during the difficult times they are there to help!"
We responded:
"Marianne, Thank you for sharing your experience. We're glad Sue and the team could provide the support and assistance you needed during such a challenging time. It's our goal to be there for our customers when it matters most. Please don't hesitate to reach out if you need anything else. Wishing your daughter a smooth and speedy recovery."
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james austin

January 16, 2026

5  out of  5
rating by james austin
"Outstanding job always handle everything in a timely manner"
We responded:
"James, Thank you so much for your kind words! We're thrilled to hear that you’re satisfied with our timely and efficient service. We look forward to continuing to exceed your expectations!"
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Debbie Hensley

January 13, 2026

5  out of  5
rating by Debbie Hensley
"Always great service and professional"
We responded:
"Debbie, Thank you so much for your kind words! We're delighted to hear you appreciate our service and professionalism. We look forward to continuing to serve you!"
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Brian sliney

January 9, 2026

5  out of  5
rating by Brian sliney
"I have had an amazing experience working with Chris Chapman's office. Sue and team gave great advice on what was truly needed for my family. I can't say enough about how easy they are to work with, and the service is exceptional on top of it!!"
We responded:
"Brian, Thank you so much for your wonderful feedback! We're thrilled to hear that Sue and the team were able to provide the advice and service your family needed. It’s our goal to make the experience as easy and exceptional as possible, and your kind words mean a lot to us. We look forward to continuing to support you and your family in the future!"
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Janet Casselman

January 9, 2026

5  out of  5
rating by Janet Casselman
"I recently switched to Chris Chapman - State Farm - and it has been a great decision. Sue has been very knowledgeable, took the time to understand my needs and explains everything clearly. She is responsive, friendly, professional and manages to save me money!"
We responded:
"Janet, Thank you for sharing your positive experience! We're delighted to hear that Sue took the time to understand your needs and provided clear, knowledgeable guidance. It’s wonderful to know she was able to save you money while delivering friendly and professional service. We truly appreciate your trust and look forward to continuing to serve you!"
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David Spalding

January 8, 2026

5  out of  5
rating by David Spalding
"Chris and Sue have been my agents for many years and I highly recommend them."
We responded:
"David, Thank you for your long-standing trust and recommendation! We're honored to have been your agents for many years and truly appreciate your continued support. If there's ever anything you need, Chris, Sue, and the entire team are here to help!"
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A Ahmed

January 7, 2026

5  out of  5
rating by A Ahmed
"Simply exceptional service, responsiveness, and professionalism We worked with Chris Chapman and his team to transition both our home and auto insurance when we moved to Maine, and the experience was outstanding from start to finish. Chris was incredibly responsive, patient, and thorough, even answering detailed questions while traveling and making sure nothing fell through the cracks during a very busy time for us. He took the time to explain coverage differences between states, reviewed multiple options, and made sure we fully understood what was included—and why. We never felt rushed or pressured. What really stood out was the level of care and follow-through. The team handled binders, temporary ID cards, mortgage and lienholder documentation, and coordination with multiple parties seamlessly, which made registering our vehicles and updating our home insurance stress-free—right before international travel and the holidays. If you’re looking for an insurance agent who is knowledgeable, highly responsive, and genuinely invested in doing things right, I can’t recommend Chris Chapman and his office highly enough."
We responded:
"Thank you so much for your thoughtful review! We're thrilled to hear that Chris and the team provided exceptional service, responsiveness, and professionalism throughout your insurance transition. It’s wonderful to know that Chris’s thoroughness and care made a potentially stressful process smooth and manageable, especially during such a busy time. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs."
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Lori Nason

January 7, 2026

5  out of  5
rating by Lori Nason
"It really is so much easier to have an agent to help you figure out courage and rates, and everyone at the office is so efficient and friendly. Any time I have needed changes, or documents, or even just had a question, I've gotten such a quick response...special thank you to Sue!"
We responded:
"Karen, Thank you for your kind words! We're delighted to hear that our team, especially Sue, has made navigating coverage and rates easier for you. Providing efficient, friendly, and responsive service is our top priority, and it’s wonderful to know we’re hitting the mark. We truly appreciate your trust and look forward to assisting you anytime you need us!"
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Karen Kelsey

January 6, 2026

5  out of  5
rating by Karen Kelsey
"Pam always is quick to respond to whatever my needs are. Thank you so much!"
We responded:
"Karen, You're very welcome! I'm glad to hear that her quick responses have been helpful to you. If you ever need anything else, feel free to reach out anytime!"
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Ian Tufts

January 6, 2026

5  out of  5
rating by Ian Tufts
"Chris, Pam, and Sue are the best 😎 Years of top quality service 🏆"
We responded:
"Ian, The team greatly appreciates your review and kind words! "
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Jeff Pillet-Shore

January 3, 2026

5  out of  5
rating by Jeff Pillet-Shore
"We've been happy customers of this office for nearly two decades; service is quick, easy (and often via email which really works well for our schedules). Recommend highly."
We responded:
"Jeff, Thank you for being a valued customer for nearly twenty years! We're delighted to hear that our quick and convenient service, especially via email, has worked well for your schedule. Your high recommendation means a lot to us, and we look forward to continuing to serve you for many years to come!"
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J P

December 30, 2025

5  out of  5
rating by J P
"Very helpful and responsive!"
We responded:
"Thank you for your kind words! We're glad to hear you found our service helpful and responsive. If you need any further assistance, feel free to reach out!"
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michele doyle

December 29, 2025

5  out of  5
rating by michele doyle
"State Farms is the best. Give them a try. You will not be sorry."
We responded:
"Michele, Thank you! We greatly appreciate your review! "
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Erin Tortorella

December 23, 2025

5  out of  5
rating by Erin Tortorella
"always friendly , helpful and efficient!"
We responded:
"Erin, Thank you for your kind words! We're delighted to hear you find our team friendly, helpful, and efficient. We appreciate your support and look forward to serving you again!"
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Corinne George

December 23, 2025

5  out of  5
rating by Corinne George
"Love this office! Every member of their time is always so helpful, answers all of our questions, and communicates in a timely fashion! They explain all of the options, and are wonderful to work with!!"
We responded:
"Corinee, Thank you so much for your wonderful feedback! We're thrilled to hear that our team has been helpful, communicative, and supportive throughout your experience. It means a lot to us that you feel well-informed and comfortable working with us. We look forward to continuing to assist you!"
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Joe Dolejsi

December 19, 2025

5  out of  5
rating by Joe Dolejsi
"Great people to work with!"
We responded:
"Joe, Thank you so much for your kind words! We're thrilled to hear you had a great experience working with us. Please don't hesitate to reach out regarding any of your insurance needs in the future. "
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Cynde Hall

December 17, 2025

5  out of  5
rating by Cynde Hall
"All my insurance needs were met quickly and fully. Very happy with staff at this office They are friendly and helpful"
We responded:
"Cynde, Thank you for your positive feedback! We're so glad to hear that our team was able to meet all your insurance needs quickly and thoroughly. Providing friendly and helpful service is very important to us, and we appreciate your kind words. We look forward to assisting you again in the future!"
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Kathleen Pomerleau

December 16, 2025

5  out of  5
rating by Kathleen Pomerleau
"Pam Larson is always immediately responsive and meets whatever needs I have! Very rare but much appreciated to find such consistent and responsive customer service."
We responded:
"Kathleen, Thank you for your wonderful feedback! We're thrilled to hear that Pam Larson consistently provides you with prompt and attentive service. We'll be sure to pass along your kind words to her. Your satisfaction is our top priority, and we appreciate your continued trust!"
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Leslie Fox

December 15, 2025

5  out of  5
rating by Leslie Fox
"Competitive prices, friendly and always responsive!"
We responded:
"Leslie, Thank you so much for your kind words! We're delighted to hear you appreciate our competitive prices and responsive, friendly service. We look forward to continuing to serve you!"
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Scott Price

December 12, 2025

5  out of  5
rating by Scott Price
"Great experience with Pam Larson getting quote for Homeowners Insurance. Pleasant, professional, prompt and responsive."
We responded:
"Scott, Thank you so much for your kind words! We're delighted to hear that Pam Larson provided you with a pleasant, professional, prompt, and responsive experience. We truly appreciate your feedback and look forward to assisting you with your insurance needs in the future."
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Edward Rivera

December 11, 2025

5  out of  5
rating by Edward Rivera
"I’ve been with Chris and his team for years, and they’ve always gone above and beyond for me. Chris (and his team) is the kind of agent who genuinely has your best interest at heart. He’s not just there for the big moments, he’s also the one who helps you navigate the small, very human things, like reminding you when you forgot to pay a bill or helping you submit an odometer reading before a deadline. That consistency and kindness make a huge difference. Every interaction with his office feels supportive, professional, and honest. As my family prepares to relocate out of state, Chris still made sure I was taken care of by connecting me with a trusted agent. That says everything about how he treats his customers. I’m truly grateful for the service and care Chris and his team provide. If you want an insurance agent who genuinely looks out for you and treats you like more than a policy number, I highly recommend this office."
We responded:
"Edward, Thank you so much for your heartfelt and detailed review! We’re truly honored to have had the opportunity to support you and your family over the years. The team and I strive to provide more than just insurance services—we aim to build genuine relationships and be there for you in both the big moments and the small, everyday details. Your kind words about our consistency, professionalism, and care mean the world to us. Wishing you all the best with your upcoming relocation, and please know we’re always here for you no matter where life takes you. Thank you again for your trust and recommendation!"
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Jennifer D

December 9, 2025

5  out of  5
rating by Jennifer D
"Pamela & Chris are great!"
We responded:
"We greatly appreciate your review Jennifer!"