Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Suzanne Daigle

Suzanne Daigle

December 1, 2025

5  out of  5
rating by Suzanne Daigle
"I have been with State Farm since I was 16 years old. Chris, Sue and Pam have always been professional, kind and go above and beyond being helpful."
We responded:
"Suzanne, thank you so much for your kind words and loyalty over the years! We're thrilled to hear that we've consistently provided you with professional and caring service. Your trust means the world to us, and we're always here to go above and beyond for you."
Profile photo of Caytlin Williams

Caytlin Williams

December 1, 2025

5  out of  5
rating by Caytlin Williams
"Chris is great and so helpful! He’s been my agent for a couple years now and he has always been so quick to answer and help with any questions I have had!"
We responded:
"Caytlin, thank you for your wonderful feedback! We're so glad to hear that Chris has been helpful and responsive throughout the years. It's our goal to provide timely and attentive service, and we're happy to know he's been there for you whenever you needed. We appreciate your trust and look forward to continuing to assist you!"
Profile photo of Karen Maneen

Karen Maneen

December 1, 2025

5  out of  5
rating by Karen Maneen
"I highly recommend Chris Chapman and his team at State Farm Insurance. They have handled our auto and home insurance needs for many years now, and are always fair, responsive, and competitively priced. When I had concerns about State Farm following the disasterous Pacific Palisades fires in California, or hurricanes in Florida, Chris explained how each State Farm region operates separately from one another. This put my mind at ease, and we continue to have a great relationship."
We responded:
"Karen, thank you so much for your thoughtful and detailed review! We're grateful for your long-term trust in the team at Chris J. Chapman State Farm Insurance. It's wonderful to hear that Chris was able to provide clear explanations and reassurance during challenging times. We truly value your continued relationship and look forward to serving your auto and home insurance needs for many years to come!"
Profile photo of Jake Olsen

Jake Olsen

November 26, 2025

5  out of  5
rating by Jake Olsen
"Great people to work with! Sue and Pam are always so helpful and friendly. They are always quick to respond and get whatever you need taken care of. I could not recommend them more."
We responded:
"Jake, thank you for your wonderful feedback! We're so glad to hear that Sue and Pam made your experience positive with their helpfulness and quick responses. Your recommendation means a lot to us, and we look forward to continuing to support you!"
Profile photo of Stephen Flaherty

Stephen Flaherty

November 25, 2025

5  out of  5
rating by Stephen Flaherty
"The Agents at Chris Chapman are top notch. Sue Myatt has been awesome."
We responded:
"Steve, my team and I thank you for taking the time to share your thoughts! If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Chris Raifsnider

Chris Raifsnider

November 24, 2025

5  out of  5
rating by Chris Raifsnider
"We have been with Chris and his team for many years. They are super responsive and are always able to answer our questions. We look forward to working with them for many years to come."
We responded:
"Chris, thank you for your 5-star review! My team and I appreciate your feedback!"
Profile photo of Laurie Loyd

Laurie Loyd

November 24, 2025

5  out of  5
rating by Laurie Loyd
"CHRIS CHAPMAN N HIS STAFF ARE AMAZING! THEY ARE ALWAYS THOUGHTFUL AND ACTUALLY CARE ABOUT THEIR CLIENTS NEEDS! AND ALWAYS REMIND ME WHEN I DON'T REMEMBER TO MAKE MY POLICY PAYMENT WITH OUR CRAZY LIVES!"
We responded:
"Laurie, we greatly appreciate your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Thomas A Murray

Thomas A Murray

November 24, 2025

5  out of  5
rating by Thomas A Murray
"Transition from my previous insurer was quick and easy. I also saved a few bucks too."
We responded:
"Thomas, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Debbie Edwards

Debbie Edwards

November 21, 2025

5  out of  5
rating by Debbie Edwards
"Wish I changed a long time ago I’m saving so much money and as a single mom they have been super helpful"
We responded:
"Debbie, we greatly appreciate your positive feedback and we're happy we were able to help! We appreciate you!"
Profile photo of Seacoast Lender- Luminate Bank Dover, NH

Seacoast Lender- Luminate Bank Dover, NH

November 20, 2025

5  out of  5
rating by Seacoast Lender- Luminate Bank Dover, NH
"Chris and his team are amazing. Always available, great pricing and creative solutions. A true insurance consult including price, coverages, deductibles and more. Thank you!"
We responded:
"Thank you for your 5-star review! My team and I greatly appreciate your feedback!"
Profile photo of lily b livin it up

lily b livin it up

November 20, 2025

5  out of  5
rating by lily b livin it up
"so so nice! sue helped me so much and was sooooo sweet 🤍🤍🤍🤍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Ralph Gallagher

Ralph Gallagher

September 29, 2025

5  out of  5
rating by Ralph Gallagher
"Always super helpful and nice to talk to someone on the phone that you know not a random opperator."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Horacio Figueiredo

Horacio Figueiredo

September 4, 2025

5  out of  5
rating by Horacio Figueiredo
"Chris and Pam are awesome—they were always quick to respond and supportive with everything I needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I appreciate you."
Profile photo of Spikey Head Co

Spikey Head Co

August 27, 2025

5  out of  5
rating by Spikey Head Co
"Saved $600 on car insurance with better coverage."
We responded:
"Thank you for taking the time to provide a review and that we were able to save you money!"
Profile photo of Virgil Mehalek

Virgil Mehalek

July 9, 2025

5  out of  5
rating by Virgil Mehalek
"Easy 5 Stars to Chris and team. If you have only been purchasing your auto and home online through various companies, it makes a HUGE difference to sit down in person with Chris or Sue and go over your policy. The company is national, but they are local. They were so helpful making sure my policy was tuned to my needs and also offered tons of helpful advice that is hard to figure out online. And I saved a bunch of money."
We responded:
"Virgil, we’re thankful for your positive review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jay Lynn

Jay Lynn

June 24, 2025

5  out of  5
rating by Jay Lynn
"He is a man that goes above and beyond to help his customers anytime of the day . I would recommend him to anyone looking for car insurance and renters insurance at an affordable price ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Ryan Hall

Ryan Hall

February 9, 2025

5  out of  5
rating by Ryan Hall
"I never thought I'd be writing a glowing review for an insurance agency, but Chris Chapman's State Farm office has truly earned it! I've been a customer for about six years now, and they handle all our insurance needs – cars, home, and personal property. I even worked with them to insure our HOA property, and I've recommended them to family members who have since switched and saved money. What sets this team apart is their exceptional customer service. Sue and Pam are absolutely amazing. They respond to emails the same day, often following up with a quick text if they need more information, which is incredibly convenient for me. When I call, they pick up promptly. Thankfully, I haven't had to file any claims yet, but even with my infrequent contact, they always remember me and understand my needs. It's clear they prioritize building relationships with their clients. If you're looking for a reliable and responsive insurance agent, I highly recommend Chris Chapman's State Farm office."
We responded:
"Ryan, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and we greatly appreciate your loyalty! -Chris J. Chapman State Farm Agency ""
Profile photo of Chris Green

Chris Green

January 31, 2025

5  out of  5
rating by Chris Green
"Chris Chapman and his team at State Farm in Dover are absolute rockstars!!From the moment I walked in, I felt like more than just a policyholder. I felt like family. Chris took the time to understand my specific needs and walked me through all my options with clarity and professionalism. He didn’t just sell me a policy, he made sure I had the right coverage for my home, and auto, all at a great rate! What really sets Chris apart is his dedication to customer service. Whether it’s answering my questions, helping me file a claim, or just checking in to make sure everything is good, he’s always there when I need him. Insurance can be complicated, but with Chris, it’s stress-free and straightforward. If you’re looking for a knowledgeable, trustworthy, and all-around awesome insurance agent, Chris Chapman is your guy. Highly recommend - 5 stars all the way!!!"
We responded:
"Chris, we're extremely appreciative of your thorough review and kind words. You're a pleasure to have as a client! Thank you again!"
Profile photo of Michael Rideout

Michael Rideout

January 10, 2025

5  out of  5
rating by Michael Rideout
"I've been working with Pam Larson on some recent changes to our insurance and she has not skipped a beat. Her turnaround time on our requests has been phenomenal."
We responded:
"Michael, we greatly appreciate your review and yours kind words! TY!"
Profile photo of Robert Henslee

Robert Henslee

December 6, 2024

5  out of  5
rating by Robert Henslee
"The Dover office team has been outstanding offering accurate assessments in a timely and professional manner. Chris, Pam and Sue are a wonderful team. Sue has spent extra time with my concerns. I have never felt rushed. She offered excellent advice and always follows up with a text or phone call. I am very pleased with my choice of insurance company."
We responded:
"Robert, we greatly appreciate your review, your kinds words, and choosing our agency for your insurance needs! -Chris, Pam & Sue "
Profile photo of Art Martineau

Art Martineau

November 27, 2024

5  out of  5
rating by Art Martineau
"Chris was a pleasure to work with regarding my options for vehicle coverage. Very prompt responses whenever I called or emailed Chris."
We responded:
"Art, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know."
Profile photo of John McPhee

John McPhee

November 17, 2024

5  out of  5
rating by John McPhee
"I've been insured with State Farm for several years, both home and auto. Chris, Pam, and Sue are all Professional, very friendly, knowledgeable, and always answer my questions, at times I ask a lot! I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"John, Thank you for reviewing our State Farm office! We’re thrilled to know you've had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Chris J. Chapman State Farm Agency "
Profile photo of Jocelyn Lister

Jocelyn Lister

November 5, 2024

5  out of  5
rating by Jocelyn Lister
"At the Dover office of State Farm, Sue was wonderful to deal with--prompt, efficient, professional and knowledgeable. She followed up quickly with answers to my questions and saved me some money by re-checking all aspects of my policy. I highly recommend Sue to anyone seeking insurance for all your needs. You won't regret reaching out to Sue and her team at State Farm."
We responded:
"Jocelyn, we greatly appreciate your kind works and review. -Chris J. Chapman State Farm Agency "
Profile photo of Raja Boopathy

Raja Boopathy

November 1, 2024

4  out of  5
rating by Raja Boopathy
"Great and very responsive. No hidden fees or charges. Availed discounts even without prompting."
We responded:
"We greatly appreciate your review! -Chris J. Chapman State Farm Agency "
Profile photo of Randy Schroeder

Randy Schroeder

October 31, 2024

5  out of  5
rating by Randy Schroeder
"I decided to make a shift in car(s) and home and condo insurance a few years ago from GEICO after 35+ years with them. Never felt anything special from them one bit despite the very long years as a customer. Switched to State Farm, saved a big bunch of $$, and Chris and Sue treat me like THEY have know me for 35 years and our kids went to school together. Their service is personal and speedy. Highly recommend."
We responded:
"Randy, we greatly appreciate your review and opportunity earn your business! -Chris J. Chapman State Farm Agency "